Refunds & Cancellation

Cancellation Policy

• Orders can be cancelled if they have not yet been shipped.
• To request a cancellation, contact our customer support via support@nourishandwellness.net
• Once a cancellation request is acknowledged, refunds will be processed within 7 business days.
• Shipped orders are not eligible for cancellation.

Refund Policy

• Nourish and Wellness does not accept returns or process refunds unless specific conditions are met.
• Returns are accepted only for:
• Products damaged during transit.
• Products with manufacturing defects.
• Incorrect products shipped.
• Email support@nourishandwellness.net within 48 hours of product receipt, including photos of the issue.
• Returns are not accepted if products have been consumed or tampered.
• On receipt of returned goods, they will be inspected and validated; eligible returns receive a replacement or refund.
• Ineligible returns will not be considered for refund.
• Online payment refunds are processed to the original payment source within 7 working days of approval.

Shipping, Delivery, and Returns

• Nourish and Wellness works with expedited logistics partners to ensure efficient delivery.
• Unforeseen circumstances may cause delays, and updates will be provided by our customer care team.

This policy protects both customers and the company, providing transparency and addressing critical aspects of order management, cancellations, returns, and refunds—all tailored for Nourish and Wellness